Managed IT, priced by how much you want handled.
Every plan gets the same monitoring, the same security stack, and the same engineer. The difference is how much of the labor is included in the flat fee — and how fast I move when it's 2 AM.
The plans
Pricing is per computer and drops with volume. I quote it after a look at your setup so the number is real — not a range you have to guess inside of.
Silver
Best for: a stable office with a handful of computers that wants professional monitoring and security without paying for labor it rarely uses.
- 24/7 monitoring and managed endpoint security
- Monthly patching, critical fixes inside 72 hours
- Microsoft 365 administration
- Backup monitoring and alerts
- Business-hours help desk — you call, I answer
- Hands-on repairs and projects billed hourly
The honest trade-off: a rough month of repairs can cost more than a flat-rate plan would have.
Get a Silver quoteGold
Best for: businesses that depend on uptime — servers, multiple locations, compliance requirements, or anywhere an hour of downtime costs real money.
- Everything in Silver
- All labor included — remote and onsite
- 24/7 priority incident response
- Servers and network fully managed
- Same bill in a quiet month and a disaster month
- Executive reviews and an annual security roadmap
The honest trade-off: in a quiet year, you'll pay for peace of mind you didn't "use."
Get a Gold quotePlatinum
Best for: owners who want to start the day already knowing what changed overnight, what's about to expire, and what's about to fail.
- Everything in Gold
- Nightly automated scans of your whole environment
- Monthly business review in plain English
- License waste and surprise renewals caught
- Aging hardware flagged months before it fails
The honest trade-off: the value compounds over months, not days — and I only run it for a few clients at once.
Ask about a seatEvery plan runs month to month with 30 days notice either way. Cancel and you walk away with every password and license you own.
What every plan includes
These aren't add-ons. They're the floor.
Monitoring and endpoint security
Every covered computer runs managed endpoint protection and reports to me around the clock. Most problems get fixed before you notice them.
Patching
Monthly Windows and third-party patching, with critical security fixes applied inside 72 hours.
Microsoft 365 administration
Users, licenses, mail flow, MFA, and security settings — managed, not just set up once and forgotten.
Backup monitoring
I watch your backups and get the alert when one fails, so you don't find out the day you need it.
A real person
You call, I answer. No ticket queue, no tier-1 script.
No commitment
Month to month, 30 days notice either way. You leave with every password and license you own.
Services
Plans cover keeping things running. Projects — buildouts, migrations, new equipment — are scoped and quoted on their own.
Network Solutions
Design, install, and manage the network your business actually runs on — wired, wireless, firewall, and remote sites — so it stays fast and stays up.
- Firewall and UniFi network design and installation
- Wi‑Fi that covers the whole building, not just the front office
- Site-to-site and remote-worker VPN
- Structured cabling and switch/rack cleanup
- Ongoing monitoring of every switch, AP, and gateway
Cybersecurity & Protection
Managed endpoint security, patching, and Microsoft 365 hardening on every covered device — the fundamentals that stop most breaches before they start.
- Managed endpoint detection and response on every computer
- Monthly patching, critical fixes inside 72 hours
- Microsoft 365 security baseline: MFA, conditional access, mail filtering
- Phishing and business email compromise response
- Security review and annual roadmap for Gold clients
IT Infrastructure & Support
Workstations, servers, printers, and the day-to-day questions — handled by one engineer who already knows your setup.
- Help desk: you call, I answer
- Workstation and server management
- Onsite visits across the Central Valley; remote anywhere
- New hire setup and offboarding
- Hardware lifecycle planning and procurement
Disaster Recovery & Backup
Backups that are monitored, tested, and restorable — because a backup nobody has verified is a hope, not a plan.
- Server, workstation, and Microsoft 365 backup
- Backup monitoring and alerts on every plan
- Documented recovery plan and periodic test restores
- Ransomware recovery
- Failed-drive and deleted-data recovery through a partner lab
Physically failed drive or deleted data? I refer recovery lab work to my partner SalvageData — start a request there and mention Golden State IT.
Cloud & Virtual Solutions
Microsoft 365 administration, migrations off aging servers, and virtualization when a physical box no longer makes sense.
- Microsoft 365 licensing, administration, and migrations
- Email migration from on-prem or other providers
- Server virtualization and consolidation
- Cloud file storage with the right permissions
- Right-sizing licenses so you stop paying for seats nobody uses
Custom Tech Builds & End-User Support
Purpose-built workstations, specialty hardware, and hands-on help for the people who use it all.
- Custom workstation and server builds
- Point-of-sale, CAD, and specialty software setups
- Printer, scanner, and peripheral troubleshooting
- Home-office setups for owners and remote staff
- One-on-one training when a new tool lands
One call, and IT stops being your problem.
Every call goes to the same engineer — me. No ticket queue, no tier-1 runaround, and no contract holding you if I ever stop earning it.
Book a 15-minute call